Privacy Policy

Priota Mart respects your privacy. This policy explains what we collect and why. Data we collect • Account details: name, email, phone, password hash • Order & delivery: shipping address, cart contents, payment method, transaction references • Support messages and call notes you share with us • Technical logs: IP, device/browser type, cookies needed for login and cart sessions How we use data • Fulfil and deliver orders, process payments, and prevent fraud • Send order SMS/email updates and (with consent) promotional offers • Improve catalog, stock planning, and customer support • Comply with legal and accounting requirements in Bangladesh Sharing We share data only with service providers who help us operate — payment gateway (SSLCommerz), SMS/email vendors, and delivery partners — under confidentiality obligations. We do not sell personal data. Retention Order and invoice records are kept as required for business and tax purposes. You may request account correction or deletion where legally allowed; some transaction records must be retained. Security We use encrypted transport (HTTPS), access-controlled admin systems, and Sanctum session cookies for authenticated areas. No method of transmission is 100% secure; please use strong passwords. Your choices Update profile details after login, opt out of marketing messages by replying STOP or emailing us, and clear browser cookies if you wish to reset anonymous sessions. Contact for privacy requests: hello@priotamart.com with subject “Privacy”.